Privacy Policy

Privacy Notice 

 

We are committed to protecting your privacy and handling your personal information responsibly. This notice explains how we collect, use, and protect your data. 

 

Why We Collect Information 

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We collect personal data to: 

• Deliver services to our beneficiaries 

• Process donations and applications 

• Communicate with supporters 

• Improve our services and website 

• Meet legal and regulatory obligations 

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We may use profiling to better understand our supporters and tailor communications. You can opt out at any time. 

 

What We Collect and How 

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We may collect: 

• Contact details (name, email, phone, address) 

• Donation and volunteering history 

• Application details for jobs or volunteering 

• Preferences and interactions with our website or emails 

• Special category data (e.g. health, ethnicity, beliefs) 

• Children’s data (for service users under 18) 

We collect this directly from you via forms, emails, applications, and online tools like Google Analytics (non-identifiable data only). 

 

Special Category Data 

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We may collect sensitive personal data such as health information, ethnic background, or religious beliefs to support our service users. This data is processed only when: 

• You give explicit consent 

• It is necessary to protect someone’s vital interests 

• It is required under employment or social protection law 

• It is in the substantial public interest, such as safeguarding 

This data is stored securely and only accessible to authorised staff. 

 

Children’s Data 

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We may collect personal data from or about children under 18. We take extra care to: 

• Use age-appropriate language 

• Obtain parental or guardian consent where required 

• Limit access to trained staff 

• Comply with the Age Appropriate Design Code and UK GDPR 

Children’s data is only used for the purpose it was collected and is stored securely. 

 

How We Keep Your Information Safe 

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We use secure systems and limit access to authorized staff. All staff receive data protection training. While we take precautions, internet transmission is never 100% secure. 

 

Legal Bases for Processing 

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We process your data under: 

• Consent – for communications and updates 

• Legal obligation – for compliance 

• Contract – for applications or event bookings 

• Vital interests – in emergencies 

• Legitimate interests – to support our charitable work 

Sensitive data is processed only with your explicit consent or under specific legal conditions. 

 

How Long We Keep Your Data 

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We retain data only as long as necessary for its purpose or as required by law. For example, donation records may be kept for tax purposes. 

 

Who We Share Data With 

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We never sell your data. We may share it with trusted service providers (e.g. Mailchimp, JustGiving) under strict agreements. We may also share data if legally required. 

 

Compliance with UK Data Protection Law 

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We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. These laws govern how we collect, use, and protect personal data within the UK. 

If you have any questions about how we handle your data, please contact our Data Protection Officer. 

 

Your Rights 

 

You have the right to: 

• Access your data 

• Correct inaccuracies 

• Request deletion 

• Restrict or object to processing 

• Withdraw consent 

• Request data portability 

 

To exercise your rights, contact: 
Data Protection Officer 
Community Sponsorship Alliance 
Or by Email: csalliance@gmail.com 

 

Changing Preferences 

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You can update your contact preferences or unsubscribe at any time via our emails or by contacting us. 

 

Finding Out What We Hold 

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You can request a copy of your personal data. We’ll respond within one month. Please include a description of the information you’d like to see. 

 

Making a Complaint 

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If you’re unhappy with how we handle your data, please contact us. You can also complain to the Information Commissioner’s Office at www.ico.org.uk. 

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Cookies and Online Advertising 

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We do not use cookies that collect personal data. However, we use tools like Google Analytics and Facebook to understand website usage and improve advertising effectiveness. These platforms may use cookies to track visits and interactions. 
You can manage cookie settings via your browser.  

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For more information, see Facebook’s Privacy Policy and Google’s Privacy Policy. 

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Changes to This Policy 

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We may update this notice from time to time. Please check our website for the latest version. 

 

If you have any queries about our privacy policy, please contact us at  

csalliance@gmail.com